Help center · widget · community
SupportDist gives your business a help center, a chat-style widget for your website and a community forum — and routes every question into one inbox your whole team answers from.
How it works
Your customers ask wherever suits them. Every question lands in the same inbox, so nothing slips between your email, your site and your community.
On your site
A little launcher in the corner of every page. Customers search your answers, write to you, and pick up past conversations — without leaving your site.
At supportdist.com/h/you
A page of your own: quick answers to the questions you hear most, a contact form, and your community — ready the moment you name your desk.
In public
Customers ask in the open and help each other; your team answers once, for everyone. You moderate as much as you want.
For your team
Run one help desk or ten from the same place. Each ticket has a lamp that tells you where it stands, an owner, a priority, and notes only your team sees. Customers get your replies by email, and reply from their link.
Open your free help deskNeeds reply
A customer wrote — new, or again. It's your turn.
Waiting on customer
You replied; the ball is in their court.
Solved
Done. If they write back, it lights up again.
One line
Paste this before </body> and the launcher appears in the corner — in your colour, saying what you want it to. Prefer a contact form in the middle of a page? There's a line for that too.
<script src="https://supportdist.com/widget.js" data-desk="your-desk" async></script>The details
Invite teammates as agents or admins. Assign tickets, and take a desk's email off when it's not yours to answer.
Talk it over on the ticket itself. Notes never reach the customer, their email or their view.
Your team hears about new tickets; your customers get your replies — with a private link to answer from.
Write the answers you give every week once, and drop them in with the customer's name filled in.
When a ticket is solved, customers can tell you how it went — and you see the score on your inbox.
Every ticket as a spreadsheet, whenever you like. Delete a customer — and everything they sent — in one click.
Pricing
Free
€0 · forever
Premium
For businessesFrom €10.39/month
No. They write to you from your help center or the widget with their name and email address, and follow the conversation from a private link we email them. Nobody signs up to ask you something.
At supportdist.com/h/your-name — your name, your colour, your quick answers, your community and a contact form. Link to it from your site, or put the widget on every page instead.
Paste one line before </body>. It works with any site — a shop, a WordPress blog, an app — and you can list the sites allowed to show it, so nobody else can. The widget guide has every option.
As much as you like: by default the first post from each email address waits for your approval, and you can have every post wait, or none. Pin, lock, mark the answer, or turn a public question into a private ticket.
Invite them by email from the desk's Team page. They sign in — or make a free account — with that address, and they're on. On Free a desk has room for two people; on Premium, twenty-five.
Keep them for you, and nothing else: no ads, no trackers, no selling, no training anything on them. You can delete a ticket, erase a customer, or delete a whole desk, and it's gone. The privacy policy and the data processing terms say exactly how.
Name it, pick a colour, paste a line. Your first customer can write to you in two minutes.
Open your free help desk